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Departments

City departments and contact information.

Department Directory

Welcome to our City Department Directory 

Quick Access       A-C    D-G    H-L    M-P    R-Z

Administration

230 W. Morehead Street
(336) 349-1035
8:30 a.m. to 5:00 p.m.

 

The City of Reidsville Administrative Offices are located in City Hall and include the office of the City Manager, City Clerk and Deputy City Clerk. Specific services provided are aiding citizens in getting streetlights repaired and assisting those wishing to close a street temporarily for a parade or street event. The City's Code of Ordinances is also maintained by the City Clerk's Office and questions about City Ordinances can be answered through this office.

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Boards & Commissions

View information on our various boards and commissions including the ABC Board, Historic Preservation, Housing Authority and more. Find out about meetings, board members and recent updates.

City Council

The City of Reidsville operates under a Council-Manager form of government. While the City Manager oversees the day-to-day operations of the City, the Reidsville City Council establishes the policies for the City of Reidsville and its residents. The City Council is composed of seven members serving four-year terms. The Mayor is an at-large seat and a voting member. In addition to two other at-large positions, there are also two District A seats and two District B seats.

Planning and Community Development

Reidsville City Hall

230 W. Morehead Street

Reidsville, NC 27320

(336) 349-1065                                                                                                           

(336) 347-2355 (fax)

Hours: 8:30 am-5 pm

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The Department of Planning and Community Development is led by Jason Hardin, Director of Planning and Community Development, which is part of Community Services led by Assistant City Manager Haywood Cloud Jr.  The department is located at City Hall with the planning division on the first floor and building inspection/code enforcement on the second floor. The mission of the Planning and Community Development Department is to promote and assist development in Reidsville that is consistent with the goals and objectives of the City's Land Development Plan and the North Carolina State Building Code. The department works with citizens and developers to ensure that growth occurs in a manner that enhances the quality of life for the present and future citizens of Reidsville.

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Visit our page to access information on:

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Economic Development

Reidsville City Hall

230 W. Morehead Street

Reidsville, NC 27320

(336) 347-2307

Hours: 8:30 am-5 pm

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The City of Reidsville's Economic Development Department is overseen by Montana Brown, Director of Marketing & Economic Development. This department works with business and community leaders to establish and maintain a business-friendly climate in Reidsville to help facilitate industrial and commercial retention and recruitment in the City.

 

This department markets the community, develops the downtown/city center, works with property owners to promote economic development and partners with community groups.

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Finance Department

Reidsville City Hall

230 W. Morehead Street

Reidsville, NC 27320

(336) 349-1054 (Customer Service)                                                                                            

Hours: 8:30 am-5 pm

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Need to pay your water bill or get water hooked up to a residence or commercial building?

The Finance Department, overseen by Chris Phillips, Assistant City Manager of Administration, is there to help. The Department also issues business registrations, privilege licenses for those selling beer and wine, and peddler licenses as well as sending out the water and sanitation bills.  

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Fire Department

Fire Station No. 1

402 S. Scales Street

Reidsville, NC 27320

(336) 349-1024 (Non-Emergency Dispatch)

911 (Emergency Calls Only)

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The Reidsville Fire Department operates three fire stations within the City. The headquarters, Fire Station #1, is located at 402 South Scales Street while Fire Station #2 is at 1826 Barnes Street (336-634-3056)  and Fire Station #3 is at 2800 Reid School Road (336-634-3200).

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The stations and 27 fire personnel are under the supervision of Fire Chief Joshua Farmer. Working with the Fire Chief are the Assistant Chief/Fire Marshal, Administrative Captain, one daytime training position, and 24 shift personnel.  Shift personnel work on a schedule of 24 hours on duty and 48 hours off.  The three shifts (A, B, and C) include eight personnel per shift.  We have 3 stations with 2 personnel at each station and a Battalion Chief assigned to each shift at Station One. 

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Human Resources

(336) 349-1058

Email:  HR@reidsvillenc.gov

 

The Human Resources Department is responsible for the recruitment and selection of City employees, position classification and compensation, employee recognition, personnel policy management, benefits administration, worker’s compensation, drug free workplace program, and the employee wellness program. The department is led by HR Director Leigh Anne Bassinger.

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Information Technology

230 W. Morehead Street

Reidsville, NC 27320

Email: itsupport@reidsvillenc.gov

Hours: 8:30 a.m. to 5:00 p.m.

 

The Department of Information Technology provides leadership in the development of powerful, cost-effective technical services and business solutions for City employees and is led by IT Director Shirrell Williams.

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Information Technology Mission Statement

The mission of the Information Technology Department is to provide the City with timely and cost-effective access to information technology encompassing data and telecommunications that aligns with the City's mission and goals. We are committed to providing assistance and guidance in the effective use of technology. The Information Technology staff will continuously strive to optimize city operations by maximizing the utilization of available resources and technologies.

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Information Technology Philosophy

The staff of the Information Technology Department  is dedicated to staying informed about current technologies and trends.  We provide leadership in leveraging these technologies to establish, maintain, and enhance the City of Reidsville.  The Information Technology Department is responsible for the administration and allocation of technological support and solutions to our staff and elected officials, ultimately aiming to enhance the overall service provided to the citizens and visitors of our city.

Marketing Department

Montana Brown

Director of Marketing & Economic Development

(336) 347-2307

mbrown@reidsvillenc.gov

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Responsible for the marketing of the City of Reidsville. Visit their travel and tourism site for more information on Reidsville.

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Parks and Recreation

Main Offices and Recreation Center

201 N. Washington Avenue

(336) 349-1090

 

Parks & Recreation Director - Quintin Robertson (336) 349-1090

Senior Center Coordinator - Cindy Baynes (336) 349-1045

Recreation Program Manager - Jordan Yount (336) 349-1090

Fitness Center (336) 349-1090

Teen Center (336) 634-0574

Lake Reidsville (336) 349-4738

Lowe's Field (336) 349-1095

Weather Line (336) 349-1020

 

The Parks and Recreation Department is responsible for development and oversight of all the City's recreational activities. Visit our page for details or download our brochure below for an overview of programs and associated costs. Parks & Recreation is led by Director Quintin Robertson and is part of Community Services led by Assistant City Manager Haywood Cloud Jr.

The Penn House

324 Maple Ave.

Reidsville, NC 27320

336-349-1099

Emerald Stone

Penn House Manager

estone@reidsvillenc.gov 

 

Located in beautiful Historic Downtown Reidsville, NC, the Penn House offers southern charm and elegance everyone can afford.  Whether it's your wedding, a birthday party, anniversary, business meeting or any special occasion, we have something for you!  A new venue seating approximately 250 people on the property opened in early 2024, The Carriage House. 

The Police Department

220 W. Morehead Street
Reidsville, NC 27320
(336) 349-1010 (Front Desk)

(336) 634-3300 (Non-Emergency Dispatch)   

(336) 349-1107 (Fax)
911 (Emergency Calls Only)

 

The Reidsville Police Department provides a variety of services and programs to the local residential and business community, and to others who visit the city.  The department is led by Police Chief Ray Gibson.

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"Making A Difference"

 

The mission of the Reidsville Police Department is to provide excellent law enforcement services, 24 hours a day, 7 days a week to the people residing in or visiting Reidsville.  The Police Department embraces a Community Policing philosophy by forming partnerships with the community to prevent crime, resolve crime problems, to protect life and property, and to improve the quality of life and safety of the people in Reidsville.

Public Works

1100 Vance Street

(336) 349-1070

Hours: 7:00 a.m. - 3:30 p.m. 

 

The Reidsville Public Works Department oversees a variety of services provided by the City -- from water and sewer issues to snow removal and trash pickup. The City's Public Works Director Joshua Beck supervises and coordinates the department's five operational divisions: Garage, Public Services, Solid Waste Management, Wastewater and Water Treatment Plant.

Reidsville Downtown Corporation

VISION:  

Downtown Reidsville, the nucleus of the "Lucky City" and Rockingham County, is the primary destination for champions of creative community, business inclusiveness and healthy living opportunities. 
 

MISSION: 

The mission of the Reidsville Downtown Corporation is to enhance Reidsville's Downtown so our visitor's enjoy unique and diverse experiences. 

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Team Reidsville

Join Team Reidsville and be a part of making our community the best it can be.

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